North Pointe Pools & Spas
North Pointe Pools & Spas

North Pointe Pools & Spas

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Hot tub or spa problem
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Introduction
We have been in the pool business for 15+ years and our main focus is quality work and communication. We work directly on in ground pools and all types of spas. We are licensed, insured, and CPO certified. We are reliable, loyal, efficient, and the cheapest pool and spa company around.
Overview

Hired 83 times

Background checked

5 employees

6 years in business

Business hours

SunClosedMon8:00 am - 8:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Stripe, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2021

Top Pro Icon

2020

Projects and media

153 photos

Projects and media

153 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

77 reviews

5
96%
4
4%
3
0%
2
0%
1
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Read reviews that mention:


pro avatar
Joe R.
Apr 11, 2022
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Hired on Thumbtack

Hired on Thumbtack

Being so busy at work had left me unable to properly change the water in my spa. I was very quickly able to book an appointment and have the work done while at work myself. I plan on booking again.

Details: Cleaning and Maintenance • Electric powered • Fits 5 to 6 people • Outdoors • Above ground, free-standing and portable • Acrylic • As recommended by professional

North Pointe Pools & Spas's reply
Thank you Joe! You are great to work with!
Hot Tub and Spa Cleaning and Maintenance
pro avatar
Dave H.
Aug 15, 2021
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Hired on Thumbtack

Hired on Thumbtack

Outstanding response and excellent quality of work. Very professional and knowledgeable pool and spa crew. Thank you NP!!

Details: Cleaning and Maintenance • In-ground pool • Concrete • Saltwater • My pool water is clear • Algae • Leaves • Insects • I do not need my pool drained • Once a week • Heating system • Cleaning system • Cover • Lighting • Diving board or slide

North Pointe Pools & Spas's reply
Thank you Dave! It’s been great working with you already, we appreciate the business!
Swimming Pool Cleaning, Maintenance, and Inspection
pro avatar
Bahar S.
Aug 11, 2020
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Hired on Thumbtack

Hired on Thumbtack

I really would select all of the values if Thumbtack allowed. Autumn and North Pointe were amazing. She was timely, worked with my schedule and very reasonably priced. She is also sending me quotes I requested for a new cover and such, which I really appreciate the single contact for all my spa needs. She explained how to service and maintain going forward and was just great to work with. Highly recommend and will 100% contact again for any needs. I have already referred North Pointe to a family member for their pool and they just barely left :) Thank you again!

Details: Cleaning and Maintenance • Electric powered • Fits 3 to 4 people • Outdoors • Above ground, free-standing and portable • Filter cleaning

North Pointe Pools & Spas's reply
Thank you so much! It was a pleasure working with you and look forward to working with you more in the future! Also, thank you for your referrals we look forward to hearing from them!
Hot Tub and Spa Cleaning and Maintenance
pro avatar
Susan S.
Jul 9, 2020
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Hired on Thumbtack

Hired on Thumbtack

Autumn was very informative and professional. She was quickly able to determine the issues with the hot tub and got them fixed. She also braved getting under the deck with the spiders to get the job done.

Details: In ground hot tub • General maintenance or check • Outdoors • Fits 3 to 4 people • Residential • Less than a week ago

North Pointe Pools & Spas's reply
Thank you Susan! Haha the spiders were worth it. Glad we got it up and working. It was great working with you!
Hot Tub and Spa Repair
pro avatar
Julie B.
Jul 6, 2020
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Hired on Thumbtack

Hired on Thumbtack

I have struggled finding someone who could help with spa maintenance for several years. Most companies can’t be bothered with just a spa. I saw good reviews for North Pointe on here and contacted them as well as a few others. To my surprise, Autumn reached out with the nicest message and was willing to help. We set up an appointment, which she was even early to. She listened to what I needed done and had the job finished quickly and I am pleased with the work. Not only were they responsive and punctual, but, a good value with quality work. Highly recommend. Thank you!

Details: Cleaning and Maintenance • Electric powered • Fits 3 to 4 people • Outdoors • Above ground, free-standing and portable

North Pointe Pools & Spas's reply
Thank you so much Julie. You were so sweet to work with. We appreciate your business!!
Hot Tub and Spa Cleaning and Maintenance
Credentials
Background Check

Autumn Sutton