FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
MBI Roofing sends out a certified IKO installer to inspect your roof with our state of the art AI drone in order to provide you with the most accurate Xactimate estimate regardless of the size of your project.
- What is your typical process for working with a new customer?
We start with a thorough roof inspection and consultation to assess your needs and discuss your options. We provide a clear, detailed estimate outlining the scope of work, materials, and timeline—no hidden costs or surprises - as a customer, you have access to all documentation/pictures related to your project in your personalized customer portal. Scheduling & Preparation – Once you approve the estimate, we schedule the project at a time that works best for you. We also help with any necessary permits or insurance claims. Professional Installation & Repairs – Our expert team completes the work with precision, using high-quality materials and ensuring safety and efficiency throughout the project. Final Walkthrough & Cleanup – We conduct a final walkthrough to ensure everything meets our high standards. We also clean up thoroughly, leaving your property spotless.
- What education and/or training do you have that relates to your work?
Our roofing staff are certified IKO installers and participate in ongoing training related to the roofing industry throughout the year to stay informed of the best products, practices, and innovations.