FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At C&S Remodeling, we believe in transparent and fair pricing, so our clients always know what to expect. Here’s what you should know about our pricing: Detailed Estimates: We provide a comprehensive, itemized estimate for each project, outlining costs for materials, labor, and any additional services. This ensures that you have a clear understanding of the investment before we begin work. No Hidden Fees: We pride ourselves on being upfront about costs. The price quoted in your estimate is the price you can expect to pay, unless changes are made to the project scope. Any changes or additional work will be discussed and agreed upon before proceeding, so there are no surprises. Flexible Payment Options: For larger projects, we offer flexible payment plans, allowing you to break the total cost into manageable payments. We’ll work with you to find the best option for your budget. Discounts & Special Offers: We offer a veteran discount as a way of showing our appreciation for those who have served. In addition, we occasionally run seasonal promotions and offer discounts for returning customers or referrals. Be sure to ask about any current promotions when you contact us. Warranty-Backed Work: Our pricing includes a 12-month warranty on all work we complete, providing peace of mind that your investment is protected. Our goal is to provide exceptional value while delivering high-quality workmanship. If you have any specific budget concerns or need more information about financing options, we’re happy to discuss them during your consultation!
- What is your typical process for working with a new customer?
At C&S Remodeling, our process for working with new customers is designed to ensure clear communication, a smooth experience, and exceptional results. Here’s how we typically work with new clients: Initial Consultation: We start with a free in-person or virtual consultation where we listen to your ideas, discuss your vision, and learn about your specific needs. This helps us understand the scope of the project and offer suggestions based on your goals and budget. Detailed Estimate & Proposal: After our consultation, we provide a detailed estimate, breaking down all costs, materials, and timelines. We take into account any special requests or adjustments before finalizing the proposal. Design & Planning: Once the proposal is approved, we begin the design and planning phase. This may involve creating design layouts or 3D renderings, depending on the project. We’ll work closely with you to refine details and ensure everything aligns with your expectations. Contract & Scheduling: After finalizing the design, we move forward with a formal contract that outlines the project’s scope, payment terms, and schedule. We also establish a clear timeline for when work will begin and provide updates on materials or permits if necessary. Construction Phase: Our skilled team begins the remodeling or construction process according to the agreed schedule. We keep you informed throughout the project and remain flexible to any necessary changes or updates. We prioritize quality, safety, and staying on track to meet the deadline. Final Walkthrough & Warranty: Once the project is complete, we’ll do a final walkthrough with you to ensure everything meets your standards. We also offer a 12-month warranty on all our work, so you can have peace of mind knowing we stand behind the quality of our services. Our goal is to make your remodeling experience stress-free and enjoyable, while delivering the results you envision. Feel free to reach out if you have any other questions or if you're ready to get started!
- How did you get started doing this type of work?
We actually started by flipping homes for many years, which gave us a lot of hands-on experience with remodeling. During that time, we learned the ins and outs of how to make spaces not only functional but also visually appealing, all while staying on tight schedules and budgets. After flipping several properties, we realized that our real passion was in the remodeling aspect, so we decided to shift our focus entirely to that. For the past 10 years, we’ve been delivering high-quality remodeling services, starting with bathroom remodels and eventually expanding to kitchens, whole-home renovations, and more. What really drives us is providing the best client experience possible—combining fast, efficient work with top-notch craftsmanship. Running our own business has always been our goal, and we’re proud to have built C&S Remodeling on the foundation of hard work, attention to detail, and a genuine passion for transforming homes.