FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
LoneStar Legal Solutions provides transparent and competitive pricing, with potential discounts for bulk services or repeat clients. Pricing may vary based on the complexity of services (like Apostille or loan signings), travel distance for mobile services, and any state-regulated fees. Clear communication on any additional fees for expedited services or after-hours appointments can also help set expectations.
- What is your typical process for working with a new customer?
The typical process for working with a new customer at LoneStar Legal Solutions involves an initial consultation to understand their specific notary needs. Following this, necessary documents are reviewed, clear pricing and service details are provided. Once confirmed, we coordinate a convenient appointment, either in person or online, ensuring the customer has all required identification and documentation. After the service, we verify that all steps are completed accurately, offer any necessary follow-up, and ensure customer satisfaction with the process.
- What education and/or training do you have that relates to your work?
With extensive training in notarial practices, loan signing protocols, coupled with years of real estate and legal industry experience, LoneStar Legal Solutions brings a deep understanding of document authenticity and regulatory compliance to each service. Our background ensures clients receive meticulous, reliable assistance throughout every transaction.