FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
* Our pricing is based on the total number of bedrooms and bathrooms, square feet and the condition of your home - STANDARD or DEEP CLEANING. * We don't offer partial cleanings. * Weekly and bi-weekly cleanings are charged at a discounted price.
- What is your typical process for working with a new customer?
* After deciding to hire our services, you will receive our text message or a call if you prefer. This first contact with us is to settle the details and confirm the appointment. * Once you make an appointment with Francy Maids, we reserve the time exclusively and respectively for you. * After the cleaning service is done, it's time to pay and you can do it as you prefer by ZELLE or VENMO.
- What education and/or training do you have that relates to your work?
* Our maids have a lot of experience in the cleaning industry and we are recognized for that. * We know which supplies to use for each situation and how to treat every appliance and detail in your home.