FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have set our prices in line with other small businesses in our service area. More than 98% of our customers get the trip charge waived because they agree to the rate we quote them when we arrive at their location.
- What is your typical process for working with a new customer?
The process isn't much different than an existing customer other than the fact we collect more information that we don't already have stored such as address, e-mail address, phone number, name, etc.
- What education and/or training do you have that relates to your work?
We are licensed and insured plumbing contractors. Our licensure can be looked up on the TSBPE website for our license information. JMP Plumbing offers our apprentice technicians an in-house apprenticeship training program. This is to ensure our guys are properly supported and we given them all tools needed to develop and master their skills.