FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices and pricing are standard for The Restoration Industry. We use a software called Xactimate. Every Restoration company and Insurance company uses this software to estimate how much a job will cost depending on the time,labor,and equipment needed to get the job done. So we have standard pricing for the Restoration Industry.
- What is your typical process for working with a new customer?
Dealing with a new customer I’m always straightforward and 100% honest with my customers explaining to them the outcome and income of the whole entire restoration/drying process.
- What education and/or training do you have that relates to your work?
I am certified with the (IICRC) Institute of Inspection Cleaning and Restoration Certification. I have my (WRT) certificate Water Restoration Technician.