FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Neaux Media, our pricing reflects the quality, creativity, and attention to detail we bring to every project. Each service is tailored to meet your specific needs, ensuring you get a customized experience and results that align with your goals. While we offer competitive rates, our focus is on delivering exceptional value that drives results and leaves a lasting impression. We’re happy to discuss your budget and provide transparent pricing upfront so there are no surprises. Reach out, and we can create a package that works for you!
- What is your typical process for working with a new customer?
Typical Process for Working with a New Client: Consultation: We start with a conversation to understand your vision, goals, and specific needs. This can be a phone call, video chat, or email—whichever works best for you. Proposal: Based on our consultation, we’ll provide a detailed plan or proposal, including services, timelines, and pricing. Preparation: For photo or video projects, we’ll handle pre-production, including scouting locations, planning shoots, and any necessary equipment prep. Execution: On the project day, we’ll ensure everything runs smoothly, capturing high-quality content while making the process enjoyable and stress-free. Editing and Delivery: After capturing your content, we’ll work on edits with attention to detail to meet your expectations. You'll receive a draft, and we’ll make revisions if needed before delivering the final product. Follow-Up: We check in to ensure you’re 100% satisfied and discuss opportunities for future projects
- What education and/or training do you have that relates to your work?
Education and Hands-On Experience: At Neaux Media, our expertise comes from years of real-world experience rather than just textbooks. I’m a proud alumni football player from the University of Houston, which instilled in me the discipline and teamwork I bring to every project. Over the years, I’ve worked hands-on with schools, athletes, and organizations, refining my skills in photography, videography, and marketing. Workshops and Mentorship: I’ve invested in my craft by learning from industry experts, attending workshops, and working alongside talented mentors. These opportunities have helped me stay up-to-date on the latest trends and technologies in media and marketing. This blend of education and real-world training ensures every client gets the benefit of proven techniques and creative innovation.