FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In addition to our top-notch roofing services, we are also a high-end roofing material distributor. This unique advantage allows us to pass significant material savings directly to our customers. We’re confident that we can not only meet your expectations but also beat your current quote—without compromising on quality.
- What is your typical process for working with a new customer?
Our process is designed to ensure a seamless and stress-free experience: Initial Consultation – We start by understanding your needs, preferences, and project details during an in-depth consultation. Site Assessment – If applicable, we conduct a thorough on-site evaluation to assess the scope of work and take accurate measurements. Detailed Proposal – We provide you with a transparent and detailed proposal, including material options, pricing, and timelines. Approval & Planning – Once approved, we finalize the plan, schedule the project, and order the necessary materials. Execution – Our experienced team gets to work, ensuring top-notch quality, attention to detail, and regular updates throughout the project. Completion & Follow-Up – After completing the project, we conduct a final walkthrough to ensure everything meets your expectations. We’re always here to address any questions or follow-up needs. Your satisfaction is our priority at every step of the process!
- What types of customers have you worked with?
We’ve had the privilege of working with a diverse range of customers, including: Homeowners: Assisting with everything from roof repairs to complete replacements, ensuring durable and aesthetically pleasing results. Contractors & Builders: Partnering with industry professionals to provide high-quality materials and reliable service for residential and commercial projects. Business Owners: Offering tailored roofing solutions for offices, retail spaces, and other commercial properties. Property Managers: Helping maintain and upgrade roofing systems for multi-family residences and rental properties. Architects & Designers: Collaborating to supply premium roofing materials that align with their vision and specifications. No matter the size or scope of the project, we’re dedicated to delivering exceptional service and results tailored to each customer’s unique needs.