FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the specific chimney service required. We provide free estimates and upfront pricing before starting any work. Costs vary depending on the extent of the repair, cleaning, or installation. We occasionally offer seasonal discounts on chimney cleaning and maintenance services.
- What is your typical process for working with a new customer?
We start with a detailed inspection of your chimney to assess its condition. After identifying any cleaning, repairs, or replacements needed, we provide a clear, itemized estimate. Once approved, our technicians complete the job with precision and efficiency, ensuring your chimney is safe and fully functional.
- What education and/or training do you have that relates to your work?
Our team is fully trained in chimney inspection, cleaning, repair, and installation. We stay up to date with industry best practices, fire safety regulations, and masonry techniques to ensure high-quality workmanship. Our technicians have years of hands-on experience and adhere to NFPA safety standards.