FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Mid day walks are $25 per visit and overnight stays are starting at $75. The overnight stay includes an evening and morning walk.
- What is your typical process for working with a new customer?
We first determine the customer needs. Whether it is mid-day visits or holiday travel. We then connect directly with the customer to set up a date and time to meet in their home. At this meeting we go over all over the specific needs of the owners, pet(s), and get to meet and begin creating a connection and comfort level for all.
- What education and/or training do you have that relates to your work?
All staff is trained regularly by a senior staff member. Our employee manual of policies and procedures is read, understood, and followed by all staff.