FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, our pricing information is available on our website, or you can contact our customer service representatives for more details. We believe in transparent pricing and strive to provide the best value for our customers.
- What is your typical process for working with a new customer?
Our typical process for working with new customers starts with an initial consultation to understand their specific needs and requirements. We then provide them with a tailored solution and a detailed proposal outlining the scope of work, timeline, and cost. Once the proposal is accepted, we begin the implementation phase, where our team works closely with the customer to ensure a smooth and successful project execution. Throughout the process, we maintain regular communication, provide progress updates, and address any concerns or questions that may arise. Our goal is to establish a strong relationship with our customers and exceed their expectations.
- What education and/or training do you have that relates to your work?
I as a Master Texas Plumber am required to have a license issued by the Texas State Board of Plumbing Examiners (TSBPE). To obtain a license, individuals must meet certain education and training requirements, which include completing a plumbing apprenticeship program, gaining relevant work experience, and passing the plumbing exam administered by TSBPE.