FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We follow indrustry standard pricing unless homeowner is paying cash or check then we can provide discounts. However, if it comes down to an Insurance claim we must collect Deductibles per Law HB2102. If claim is involved do provide customers with valuable upgrades at no additional cost. We also bring homes up to code from a roof stand point.
- What is your typical process for working with a new customer?
When working with a new customer I need to know their needs and what they would like to do on the project. I will provide solutions and recommendations on getting it done properly and to code.
- What education and/or training do you have that relates to your work?
Most of the training is in the field, with manufacturer and build specs. With 20 plus years working in the field you learn the right way to do things to keep. We have a talented group and we figure out the problems quickly and resolve issues in a timely manner.