FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer straight forward pricing. No hidden charges. We do not bait and switch! Landline Package -$27.99 Cellular Package -$40.99 Cellular/2-Way Voice -$47.99 Pulse Package - $51.99 Smart Home -$56.99
- What is your typical process for working with a new customer?
We like to ask a lot of questions and listen to the the customer's concerns and make sure we identify their needs. Once we identify the customers needs, we come up with a plan to meet their needs. Whether its video surveillance, smart home automation or home security, we are able to customize our product and service to meet those needs.
- What advice would you give a customer looking to hire a provider in your area of work?
Customer should always receive at least three quotes. In this industry there are a lot of people who mark up their products by over 300%. We at Home Alarm believe in fair pricing, will never bait & switch and we will always price match.