FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Dear Valued Clients, At Modern Box, we believe in not only providing exceptional bathtub reglazing and refinishing services but also in offering unbeatable value to our esteemed clients. That's why we're excited to share our exclusive offers with you! For those of you who are considering trying out our services for the first time, we're thrilled to extend a special welcome offer: Enjoy a 5% discount on your initial order. For our loyal clients who continue to trust us with their reglazing needs, we're delighted to offer 10% discount as a token of our appreciation. But that's not all – we also recognize the invaluable contributions of our community heroes. Whether you're a senior, a police officer, a doctor, or a firefighter, we extend a heartfelt thank you for your service by offering a special 10% discount on our services. So why wait? With our high-quality materials and skilled technicians, we'll transform your bathtub into a masterpiece that you'll love for years to come. Thank you for choosing Modern Box – we look forward to exceeding your expectations!
- What is your typical process for working with a new customer?
At Modern Box, we understand that entrusting us with your bathtub reglazing and refinishing needs is a decision you make with careful consideration. That's why we want to take a moment to walk you through our typical process for working with new customers, ensuring a seamless and stress-free experience from start to finish. Initial Consultation: Our process begins with an initial consultation where we take the time to understand your specific requirements and preferences. Assessment and Quote: Following the consultation, our skilled technicians will conduct a thorough assessment of your bathtub to determine the scope of work required. Based on this assessment, we'll provide you with a detailed quote outlining the cost of the project and the timeline for completion. Scheduling: Once you've approved the quote, we'll work with you to schedule a convenient time for the reglazing and refinishing process to take place. Bathtub Reglazing Process: On the scheduled day, our experienced technicians will arrive at your home equipped with the necessary materials and equipment to begin the reglazing process. Using our advanced techniques and high-quality materials, we'll transform your bathtub, leaving it with a flawless, mirrored finish that enhances the overall aesthetic of your bathroom. Final Inspection: After completing the reglazing process, we'll perform a final inspection to ensure that every detail meets our rigorous standards of quality and craftsmanship. Enjoy Your Newly Reglazed Bathtub: Once the final inspection is complete, it's time to sit back, relax, and enjoy your beautifully reglazed bathtub. At Modern Box, our goal is to exceed your expectations at every step of the process. From our initial consultation to the final inspection, we're committed to delivering exceptional service and stunning results! Thank you for choosing Modern Box – we look forward to working with you!
- What education and/or training do you have that relates to your work?
Our Modern Box team includes skilled technicians who have undergone extensive training in advanced bathtub refinishing techniques. We stay up-to-date with the latest trends in the industry to ensure superior results for our valued customers.