FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer referral and review discounts! After you have booked with us and review us (Facebook, thumbtack, google, and BringFido) you will get a walk or drop in on us! If you refer someone and they book at least $30 in services you both get a $15 credit! We also do random drawings throughout the year on our Facebook page!
- What is your typical process for working with a new customer?
Once a meet and greet is arranged I will send you a link to Scout, the software program we use. From there you can add your pets info as well as emergency and vet contacts!
- What education and/or training do you have that relates to your work?
All of our staff are pet cpr and first aid certified. We also have our staff complete additional training in animal behavior, body language, species specific issues and much more.