FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Customized Pricing: • Your pricing is tailored to the specific needs of the project, ensuring it reflects the level of service, quality, and customization required. 2. Minimum Pricing for Certain Services: • For example, private chef packages for Sistah Gurlz Eatery start at a minimum of $550, giving customers a baseline for budget planning. 3. Transparent Estimates: • Customers will receive a detailed breakdown of costs for services, ingredients, or equipment, so they understand what they are paying for. 4. Value-Driven Services: • Your pricing reflects not only the product but also your expertise, culinary background, and hospitality training, ensuring they receive top-tier quality and professionalism. 5. Deposit and Payment Terms: • Be upfront about deposit requirements, payment schedules, and any cancellation or rescheduling policies to avoid misunderstandings. 6. Exclusions: • Mention what is not included (e.g., plates, utensils, or drinks for catering services) unless requested as an add-on. 7. Flexibility for Customization: • Let them know you can accommodate special requests (e.g., dietary needs, themed events) and that pricing may adjust accordingly. 8. No Prices in Introduction: • Your pricing isn’t shared in initial introductions but rather in customized quotes after understanding their needs.
- What is your typical process for working with a new customer?
When working with a new customer, I aim to provide a personalized, welcoming experience tailored to their needs and preferences. Here’s an outline of my typical process: 1. Initial Consultation: I begin with a discussion to understand the customer’s vision, preferences, and any special requirements. This might cover menu preferences for Sistah Gurlz Eatery, makeup styles for special events, or specific needs for a private chef or catering service. 2. Customized Proposal: Based on our conversation, I create a proposal that includes options suited to their needs. For Sistah Gurlz Eatery, this might include a variety of menu items or catering packages, while for MonteLuxx Beauty Therapy, it could be a tailored beauty package or styling session. 3. Finalizing Details: Once the customer reviews the proposal, we discuss any adjustments to ensure it aligns with their expectations. I confirm details like guest count, timing, theme colors, or desired look for makeup clients. 4. Service Execution: On the day of the event or service, I strive to deliver everything smoothly and professionally, making adjustments as needed to meet or exceed expectations. 5. Follow-up: After the event or service, I like to check in with clients for feedback, ensuring satisfaction and gaining insights for future services.
- What education and/or training do you have that relates to your work?
You have a strong foundation in the culinary arts, with formal training and hands-on experience in cooking and hospitality. Your background includes working in various cooking jobs and undergoing hospitality training, which has equipped you with the skills to prepare delicious, high-quality dishes and provide exceptional customer service. This combination of education and real-world experience enables you to deliver a memorable and professional dining experience through Sistah Gurlz Eatery.