FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate prices - no surprises, no contracts, no agreements you’re stuck with! We offer discounts for weekly, bi-weekly, and monthly services. We price based on the size of the lawn you book service for. We’ll call you to discuss price adjustments if there's a noticeable size difference. Prices and extras for overgrown grass and excessive cleanup are shown on our booking page.
- What is your typical process for working with a new customer?
Once a customer books a lawn care appointment on our website, we assign one of our service providers to the job. On the day of the appointment, the service provider texts the customer to let them know when they're on their way, when they arrive, and when they're finished. If the customer has any special requests or needs extra help with overgrown grass or weeds, they should select those extras at checkout and email or text us a description and photos of what needs to be done. We only charge payments once we have customer approval of the work. If no one is home, we will text photos of the finished job for approval.
- What advice would you give a customer looking to hire a provider in your area of work?
When hiring a lawn care provider in Austin, Texas, you must make an informed decision to ensure you receive the best service possible. Here’s some advice to help you choose the right provider: 1. Research Local Providers: Search for “lawn care near me” or “lawn care services near me” to find local companies. Look for those with positive reviews and a strong reputation in your area. Dewey Lawns, for instance, is known for exceptional customer service and solutions for Austin’s unique climate. 2. Check for Professionalism: Look for a lawn care service that demonstrates professionalism. This includes timely communication, easy and secure booking, and a clear understanding of your needs. A professional company will always provide transparent pricing without contracts. 3. Ask About Services Offered: Ensure the provider offers the specific services you need, such as mowing, edging, blowing, weed removal, and light tree and hedge trimming. Dewey Lawns provides reliable services to keep your lawn looking its best year-round. 4. Inquire About Products Used: If you have pets or children, ask if the company uses pet and kid-friendly products. Dewey Lawns offers organic lawn care options that are safe for your loved ones while maintaining a healthy green lawn. 5. Evaluate Pricing and Packages: Compare pricing and look for companies that offer discounts for regular services. Dewey Lawns provides cost-effective options with discounts for weekly, bi-weekly, and monthly services, making it easier to maintain a beautiful lawn on a budget. 6. Look for a Satisfaction Guarantee: A reliable lawn care service should guarantee your satisfaction. This shows confidence in their work and a commitment to quality. Dewey Lawns guarantees satisfaction with every service, ensuring you’re happy with the results. 7. Read Reviews and Ask for References: Check online reviews and ask for references from past clients. This will give you an idea of the company’s reliability and the quality of their work. 8. Check for Local Expertise: Choose a company that understands the local climate and soil conditions. Dewey Lawns, an Austin-based company, has the local expertise to avoid damaging your lawn's long-term health. Follow this advice to find the best lawn care service in your area. Dewey Lawns is dedicated to providing exceptional lawn care services in Austin, Texas, ensuring your lawn remains healthy and beautiful all year!