FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I work by the hour. A simple job will not take more than an hour. If it looks like a bigger project, I will clearly state the time required for the project and we will move forward at your direction. I do not charge for travel time and if parts are needed I do not charge for the retrieval of parts.
- What is your typical process for working with a new customer?
My process is simple. You call me when you are having a technology issue and I will come out and fix it. If you feel more comfortable, I can also do contact-less repair of your computer.
- What education and/or training do you have that relates to your work?
I started doing small electronics repair, computer building, and computer programming at my fathers software company at a very young age in the 1980's. From 1996 to 2003 I worked as a software engineer for several well know internet startups. I "retired" as a software developer and pursued a career in music, earning a degree in Sound Engineering and working for 10 years as a sound engineer for multiple Grammy award winning recording artist's. I am thrilled to be able to use my training and experience in both computer engineering and sound engineering to help my clients with both home technology and home entertainment needs.