FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is all-inclusive. It includes all pets in your household, lots of TLC, medication/insulin admin (if needed), feeding, cleaning and refilling food/water bowls, litter love (box cleaning), package/mail/newspaper retrieval, plant care are all included in one price. One rate, no additional charges! The visit durations start at 15 minutes for $28.
- What is your typical process for working with a new customer?
We offer a complimentary meet and greet with one of our experienced sitters in your home. We set you up in our online app accessible from a computer and a smart phone. After each visit, you will receive a summary of the visit, picture of your pet and a pet report card. All self-scheduling and payments are done online making it easy and convenient!
- What education and/or training do you have that relates to your work?
We are pet CPR certified, pet first aid certified and Fear Free certified. Our number one priority is the safety of your pets!