FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer upfront competitive pricing based on scope of work. We will always explain and get approval before starting any work. We do charge a dispatch fee but that amount will be applied towards any approved tasks. We offer discounts for Veterans and senior citizens.
- What is your typical process for working with a new customer?
After discussion of work needed, we will then set up an appointment. Upon arrival we will inspect and gather information needed to complete the task. Our service technician will review in detail the scope of work with pricing, options and customer approval. Once work is completed, tested and customer satisfied we will seek same day payment always.
- What education and/or training do you have that relates to your work?
12+yr Plumbing experience Residential, commercial and industrial experience Lead field technician/Supervisor for million dollar service company