The better mover LLC

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Introduction

We believed it was time to create a moving company that focused on customer satisfaction, while also making sure that we match or beat competitor pricing. East TN has several moving companies to choose from, but we wanted to make sure that The Better Mover did just that...was YOUR choice as the better moving company. 25% off for military vets & first responder's and 15% off for students & senior citizen's . we match or beat any reputable competitors pricing USA made

Overview

Hired 1 time

Background checked

4 employees

1 year in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.

Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

3.7

3 reviews

5

67%

4

0%

3

0%

2

0%

1

33%

Malika S.

Apr 25, 2024

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Hired on Thumbtack

This was one of the worst moving experiences of my life. I don’t know Aiden but Tyler Hinton who claims to be one of the owners..is super unprofessional and totally unscrupulous. He quoted me a price for a move onto a military base. I kept asking are you sure you have the means and personnel that can get on base? He kept assuring me that it wasn’t going to be an issue. And then 48 hours later-he leaves me a text stating that he was having a hard time finding movers that can be on base. I’m in the military and attention to detail is one of the things we live by. By this time I had already cash app him $220 as a deposit..for services never rendered and a month has gone by and I have yet to see a refund for my deposit. He has been dodging my calls and ignoring my text messages. Even after sending a text stating that I was due a refund for my deposit since services weren’t rendered. He has made excuse after excuse. A tornado destroyed everything ...he has a family emergency etc. etc. About a week ago, he offered to western union me the money because a check he received and deposited didn’t clear and his account is not in good standing. Smh. This moving company has not lived up to their name and therefore cannot be a reputable business. If this were a successful, reputable business, why are you making me chase you for $220 that you said yourself is owed to me. Well hell, don’t take my word for it-see screenshots of text messages: ****Folks beware-scammers come in all shapes and sizes****. They can even mask themselves as a moving company.

Details: Packing • 5 rooms • Packing supplies

Packing and Unpacking

Matthew H.

Mar 12, 2024

Hard working company that was able to move my items appropriately and save me the hassle. Will work with again.

Tori H.

Mar 9, 2024

These movers helped us with a quick and unexpected move short notice! So thankful for all their help!

Credentials

Background Check

Aiden Dalimonte

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Rates: 1 Guy- $80 an hour 2 Guys - $140 an hour 3 Guys - $170 an hour 4 Guys - $200 an hour 25% OFF all Active/Non-Active Military Personnel 25% OFF First Responders 15% OFF Senior Citizens (55+) 15% OFF Students AND.... With proof of quote...The Better Mover Company will MATCH and even BEAT reputable competitor pricing by 10%.
What is your typical process for working with a new customer?
give a quote , offer discounts , work to make the customer happy be fair and understanding .
What education and/or training do you have that relates to your work?
OSHA cert, BBB , proper moving training , proper lifting training , H.S diploma , bachelor's degree.