FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am happy to work with customers on pricing, depending on the length and characteristics of the stay and the pets. My general pricing is the following: Short Visit (30 Minutes): $18/day Long Visit (1 Hour): $25/day Morning and Evening Visits (Twice Daily): $35/day Overnight: $45/day
- What is your typical process for working with a new customer?
First, I learn about the services needed - number of pets, length of care, nature of care, etc. Then, I arrange a virtual or in-person consultation. Once the consultation has been completed, I am ready to look after the pets during the owners' time away. Finally, I complete a closure meeting to discuss the stay and ensure customer satisfaction.