Steadfast Security

$25/service call

(waived if hired)

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Zip code

Features wanted

Features already owned

Number of cameras needed

Responds within a day

Introduction

With FREE estimates and consultations, we craft each system to meet our customers exact needs, and can provide many different equipment alternatives. I entered this industry with the goal of providing security services backed by stellar customer support. My goal is to make sure that we are a security company that you actually enjoy working with. With that being said, the happiness of the customer is our first priority. If the systems we provide aren't improving our customers lives, we aren't doing our job correctly. Because of this, we do not offer contract-based services. I believe that, if we are not taking care of our customers, they deserve the right eliminate our services. We pride ourselves in not over-selling the customer with things that they do not need, and make sure to fully educate on the services that are provided.

Overview

Hired 4 times

Serves Knoxville, TN

Background checked

2 employees

9 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook

Featured Projects

12 photos

System Takeover
Home Security and Alarms Install
Very easy to use system. Love that it chimes when

Specialties

Features wanted

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Excellent 4.9

10 reviews

5

90%

4

10%

3

0%

2

0%

1

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Read reviews that mention:

Chris G.

Apr 3, 2019

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Hired on Thumbtack

Steadfast Security was exactly what we needed for this project. Excellent job in taking our priorities and molding them into solutions.

Home Security and Alarms Install

Carol R.

Jan 16, 2019

They were able to provide me with a system that was simple, yet gives me all of the protection that I need. The installer was very friendly and I am very happy with the service so far.

Bob T.

Jan 22, 2019

Steadfast was able to get the old system working again in the house I recently moved in to. I was also able to receive an insurance discount with the certificate that they provided me once the system was operational. Installer was friendly and explained the use of the system in plain English.

Daria R.

Jan 16, 2019

Having utilized several of the country’s top security systems over the last 30 yrs, Steadfast Security is the only company to earn five stars for effectiveness of securing our home; ease of using the system; timeliness of resolving problems, questions or requests; and clarity of information provided for customer service. The sales rep/installer (Josh) spoke to us as if he were a friend looking out for our needs, and then treated our home as a guest would—coming prepared with protective shoe covers and vacuuming the debris created during the installation process. If you want a home security system you can trust and rely on, Steadfast Security is the system for you.

Greg L.

Jan 16, 2019

With multiple business locations, I was in need of a system that would allow me to keep track of HVAC issues, store opening/closings, and access control for the employee entrances. I was able to keep track of some of these key areas with multiple systems, but the functionality of all of the systems was a bit lacking since they were all on different platforms. With Steadfast, I was able to combine all of these services into one platform that I can access from a single app on my phone. While there was a few bumps in the road getting all of the notifications and systems to work just how I wanted, I am very happy with the end product. The installer was also very helpful and forward with any issues that have arose during the initial installs

Credentials

Background Check

Joshua Lundell

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Low-Cost, Contract-Free monthly plans keeps customer pricing simple. We also feature a 30-Day refund of initial products and services should you be unhappy.
What is your typical process for working with a new customer?
We discuss the customers needs and create a custom estimate with either a phone call, or a site visit. If the bid is accepted, a certified technician will professionally install the equipment. Before leaving, the technician will train the customer on all of the equipment and services.
What education and/or training do you have that relates to your work?
All of our technicians are required to go through a rigorous training and certification process.

Steadfast Security

FAQs

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