FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Window Hero’s goal is to provide value beyond the actual service. We price based on time, effort and satisfaction. Pricing online has its advantages and disadvantages, but a conversation to discuss your pains and needs will help provide the most accurate quote so that both parties are happy with the service.
- What is your typical process for working with a new customer?
We love to meet and discuss needs and expectations. Identifying areas of concern for cleaning and how my team safely cleans while also protecting your home.
- What education and/or training do you have that relates to your work?
My team trains for multiple weeks with my team lead and also through our training modules. Each team member has a specialized area and capable service abilities.