FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have a diagnostic fee of $60, we’ll come out look at the unit and tell you exactly what’s wrong with it. If you decide repair it with us the diagnostic fee will be no charge, You only paid for the Repair.
- What is your typical process for working with a new customer?
We schedule the visit according to the needs of our clients, once the technician is on the property he makes the diagnosis of the machine and shows the client the estimate of the repair, in many cases the technician has the parts in stock and he can repair it at the moment, in case of not having them we have multiple suppliers in the city to be able to carry out the repair in the shortest time possible.
- What types of customers have you worked with?
We have worked with all kind of clients, always providing the best possible service.