FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Simple and transparent pricing, we work within your budget to bring you the beauty and quality you're looking for. All possible price changes are always approved before incurred. And we always love to give multiple options for material selection or design choices to help conform to your budget.
- What is your typical process for working with a new customer?
The process may vary depending on the scope of the project, and the customer's needs. We will meet with our client to assess their needs and goals, discuss the project's scope and budget, and ask questions about their expectations. Then we prepare a proposal that outlines the project's details, including the timeline, budget, materials, and any other relevant information in a stress-free environment, which is then presented to the client for review and approval.
- What education and/or training do you have that relates to your work?
Over 20 years of custom luxury residential kitchen and bath in Orange County, California.