FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All first-time clients receive a 30% discount.
- What is your typical process for working with a new customer?
Initial Contact: The customer reaches out via phone, email, or an online form. Basic details are gathered, including the type of service needed. Needs Assessment: The company asks for specifics about the job, such as the surface area and any particular issues. Site Inspection: If necessary, a technician visits the site to evaluate conditions and discuss the best approach. Quote and Proposal: The company provides a detailed quote based on the inspection and customer needs. Agreement and Scheduling: After approval, the company and customer finalize the service date and any preparations required. Service Execution: The team performs the pressure washing on the scheduled day, ensuring all areas are cleaned effectively. Post-Service Review: A walk-through ensures the customer is satisfied with the results. Follow-Up: The company may follow up to confirm satisfaction and address any feedback. Payment and Documentation: Payment is processed, and the company provides necessary documentation. This structured process ensures clear communication and high-quality service.
- How did you get started doing this type of work?
I began pressure washing in 2018 while in college as a way to earn extra income. Driven by a passion for the work and thorough research, I decided to turn my side job into a full-fledged business. Since then, I’ve been committed to providing exceptional pressure washing services and building a reputation for reliability and quality.