FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For just $89, a licensed and insured HVAC technician will thoroughly inspect your entire system during normal business hours. We’ll identify potential issues before they turn into costly problems, diagnose any existing concerns, and provide expert solutions to keep your home comfortable year-round. After-hours service (weekends and after 5 PM) is available for $129.
- What is your typical process for working with a new customer?
At Air Today Heating & Cooling, we want to make your experience as smooth and hassle-free as possible. Here’s how our process works when you book an appointment with us: Scheduling & Confirmation: Once you reach out and book your appointment, we get you on the schedule quickly. You’ll receive a confirmation text to let you know we’ve reserved a time for your HVAC service. Pre-Appointment Call & Text: As your appointment time approaches, we don’t just show up unannounced! You’ll get a courtesy call from us to let you know we’re on the way. We also send a text message so you can track the technician’s arrival and be fully prepared. Thorough System Inspection: When our technician arrives, they’ll inspect your entire HVAC system to check for any potential issues, even ones you might not have noticed. We take the time to thoroughly assess everything so we can catch small problems before they become major ones. Discussion & Upfront Pricing: After the inspection, we’ll walk you through our findings, discuss any issues, and explain the best options to resolve them. We believe in upfront pricing—you’ll know exactly how much everything will cost before any work is started. No surprises, no hidden fees. Completion & Satisfaction Guarantee: Once you’ve agreed on the solution, we’ll get to work. We don’t stop until you’re completely satisfied with the job. Our 100% satisfaction guarantee means we won’t rest until your HVAC system is running perfectly.
- What advice would you give a customer looking to hire a provider in your area of work?
We highly recommend finding an HVAC contractor that is licensed, insured, and has plenty of experience. At Air Today, we are licensed, insured, and have over 40 years of experience specializing in residential HVAC service, repair, and installation.