Pocono Home Improvement

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Responds in about 2 hours

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Introduction

“Hello homeowner! If you’re looking for a reliable and experienced professional to handle your home improvement or construction needs, you’ve come to the right place. For over 20 years, I’ve worked as a general contractor in the demanding environment of New York City, honing my skills and developing a deep passion for delivering quality results on every project. I understand that your home is your most significant investment, and I approach each job with the dedication and expertise it deserves. Let’s discuss how I can bring your vision to life.”

Overview

Hired 19 times

Serves Stroudsburg, PA

Background checked

License verified

1 employee

31 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 3.7

6 reviews

5

50%

4

17%

3

0%

2

17%

1

16%

Read reviews that mention:

Peter F.

Sep 5, 2024

·

Hired on Thumbtack

Pocono home improvement painted ceiling walls and doors in six different rooms and different colors done an excellent job and short span of time well done

Details: Home • 7 rooms • Walls • Trim • Ceiling • Doors • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Fair - minor holes and scratches • No, this is not new construction • No, I will move things out of the way myself

Interior Painting

John W.

Feb 28, 2025

·

Hired on Thumbtack

He came out for an estimate and now doesn’t respond to my messages.

Details: I'm just starting • Bathroom • Replace parts of existing structure • 500 - 1,000 sq ft • Home

Pocono Home Improvement's reply

I appreciate your feedback, and I'm sorry to hear that you feel your concerns weren't fully addressed. I understand your project involves flooring repair and potential joist repair, which may require a separate estimate for jacking up the floor. I strive to be transparent in my estimates and discuss all aspects of the project. I apologize if there was a miscommunication regarding the separate estimate for the joist repair. While I understand you may not want to continue with my services, I wanted to address your concerns for the record. Thank you for your time.

General Contracting

Jenalee H.

Jun 25, 2023

John W.

Mar 4, 2025

·

Hired on Thumbtack

Very difficult communication. Did not even look at the complete project but gave a low estimate. I would not trust these people. I see other negative reviews online saying they are thieves.

Details: I'm just starting • Bathroom • Replace parts of existing structure • 500 - 1,000 sq ft • Home

Pocono Home Improvement's reply

I'm very sorry to hear you were dissatisfied with our communication and estimate. I understand your concern about the joist repair and the potential need for a separate estimate for jacking up the floor. We strive to be transparent in our pricing and discuss all aspects of the project before beginning work. I'm particularly concerned about your mention of negative reviews online and accusations of theft. I want to be absolutely clear that those reviews are not related to my company. I believe you may be referring to another business with a similar name. I take accusations of this nature very seriously, and I want to assure you that my business operates with integrity and professionalism. I apologize again for any miscommunication. While I understand you may not want to continue with my services, I wanted to address your concerns for the record and clarify the situation regarding the unrelated online reviews. Thank you.

General Contracting

Steve a.

3 weeks ago

·

Hired on Thumbtack

Good service

Details: Less than 2 hours (Simple tasks) • Repairs • Bathroom • Plumbing • Home

Handyman

Credentials

License

License Type: Home Improvement Contractor (PA)

License verified on 6/27/2023

Background Check

Ricky Scott

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
It is very important for us to take a physical look at your project. And we will determine. the estimate based on your needs. and the condition of. your project.
What is your typical process for working with a new customer?
1 Establishing contact and communicate with the customer. 2 Listening to the customer and understanding their needs.
What education and/or training do you have that relates to your work?
Very experienced. I was a licensed contractor in the New York City for over 15 years. And now currently licensed. in Pennsylvania.