Scrubb

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Frequency of services

Responds in about 12 min

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Introduction

Consistent, Clear, and Respectful Service You Can Trust Tired of the cleaning service roulette? We understand the frustrations: a revolving door of cleaners, communication lost in translation, or the disruption of late arrivals. At Scrubb, we've built our service to be different. As one of our satisfied clients raved, "The APP you use to let the client see a photo of you, your vehicle information, and your expected time of arrival is priceless. This shows you have a high level of respect, care, and concern for your clients." We believe in eliminating the uncertainty. With Scrubb, you can count on a consistent, professional team, crystal-clear pricing, and open lines of communication. We value your time, ensuring punctuality and a team that listens and understands your specific cleaning needs. Say goodbye to the stress and hello to a reliably sparkling clean home, delivered with the respect and transparency you deserve. Ready for a consistently excellent and stress-free cleaning experience? Contact Scrubb today for a personalized estimate and discover the difference.

Overview

Current Top Pro

Hired 139 times

Serves Northampton, PA

Background checked

8 employees

9 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Credit card.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

2021

Specialties

Property type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

105 reviews

5

95%

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3%

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Read reviews that mention:

Allan .

Oct 25, 2024

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Hired on Thumbtack

We used them to do a whole house deep cleaning in preparation for putting our house on the market. They did a thorough job.

Details: 3 bedrooms • 2 bathrooms • Deep cleaning • Pets in home • Just once

House Cleaning

Dogu K.

Oct 15, 2024

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Hired on Thumbtack

Carmen did a fantastic job on sanitizing. However they did charge me extra $130 because the house was dirtier than expected but the final work is worth. I hope they will not charge me extra on their next visit as this will be regular cleaning

Details: 1 bedroom • 2 bathrooms • Standard cleaning • Pets in home • Every 2 weeks

House Cleaning

Keegan b.

Aug 5, 2024

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Hired on Thumbtack

Details: 2 bedrooms • 2 bathrooms • Standard cleaning • Pets in home • Just once

House Cleaning

Derek S.

Jul 20, 2024

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Hired on Thumbtack

It was great, and it made my apartment sparkle. There were still some areas that needed to be cleaned a little more thoroughly, like beneath the oven where there were some residual stains, and the cupboard doors, but all in all, it made the workload a lot more manageable and provided a great "reset". I would definitely order this service again should the need ever arise, but as of now I'm content with the service. Great quality and professionalism.

Details: 1 bedroom • 1 bathroom • Deep cleaning • Window cleaning (interior) • Oven cleaning • No pets in home • Once a month

House Cleaning

Imran S.

Oct 2, 2023

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Hired on Thumbtack

Dwayne and SCRUBB Cleaning Service are professional and responsive. Dwayne even came back a second time to help with a request. He and his team are courteous and do a great job!

Details: 4 bedrooms • 5 bathrooms • Deep cleaning • Window cleaning (interior) • No pets in home • Just once

Scrubb's reply

Gemini was just updated. See update Conversation with Gemini profile picture Write response to client review. Dwayne and SCRUBB Cleaning Service are professional and responsive. Dwayne even came back a second time to help with a request. He and his team are courteous and do a great job! Show drafts Response to Client Review: Dear [Client Name], Thank you so much for your kind review! We're thrilled to hear that you were happy with the professional and responsive service you received from Dwayne and the SCRUBB team. It means a lot to us that you appreciate our dedication to quality and customer satisfaction. We're especially grateful that you mentioned Dwayne's willingness to go the extra mile and come back a second time to address your request. That's exactly what we strive for - to exceed expectations and ensure our clients are completely satisfied. We are also happy to hear you found our team courteous and professional. We believe in building positive relationships with our clients and creating a comfortable and trusting environment. Thank you again for choosing SCRUBB Cleaning Service. We look forward to serving you again in the future!

House Cleaning

Credentials

Background Check

Dwayne Henry

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I believe in transparent pricing that delivers outstanding value. Here's what you should know: Customized Quotes: Every home is unique. I provide free in-home estimates to ensure your pricing is tailored to your specific needs and space size. Competitive Rates: My prices are competitive within the local market, and I strive to offer the best quality cleaning at a fair price. Upfront About Fees: I'll clearly outline any additional fees (e.g., deep cleaning, specialty services) before you book, so there are no surprises. Potential Discounts: Ask about current promotions! I may offer discounts for new clients, recurring services, or referrals. Important: I'm always happy to discuss pricing in more detail. Contact me for your personalized cleaning plan and estimate!
What is your typical process for working with a new customer?
My goal is to make getting a sparkling clean home as easy and stress-free as possible! Here's how I typically work with new clients: 1.Let's Connect: It all starts with a quick chat or message to understand your cleaning needs and priorities. 2.In-Home Estimate: I'll schedule a free visit to assess your space, discuss your specific wishes, and provide an accurate quote. 3Tailored Plan: Based on your needs and budget, we'll create a cleaning plan, including frequency, specific tasks, and any special requests. 4.Cleaning Day!: My team will arrive on time, equipped to transform your home. We're focused on detail and exceeding your expectations. 5.Feedback Welcome: Your satisfaction is my priority! Let me know how we did, and we'll adjust anything needed for future cleans.
What education and/or training do you have that relates to your work?
My commitment to delivering exceptional results stems from my unique background. While Scrubb began in auto detailing, our focus on precision and customer satisfaction led directly to our expansion into house cleaning. This translates into several advantages for my clients: Detail-Oriented Approach: Meticulously cleaning intricate car interiors honed my eye for detail, ensuring no corner of your home gets overlooked. Client-Centric Ethos: Scrubb's reputation was built on exceeding expectations. That same dedication powers my goal to leave your home sparkling and you absolutely delighted. Transferable Knowledge: My understanding of how different materials and surfaces require specialized techniques ensures safe and effective cleaning for your belongings. Commitment to Learning: While I may not have traditional cleaning certifications, I passionately pursue ongoing education in industry best practices, product safety, and innovative cleaning methods. The core values of Scrubb – meticulous care and unwavering client focus – are the foundation of my house cleaning services."