FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
20% Off on Products Free Diagnosis on All Tech problems
- What is your typical process for working with a new customer?
We diagnose the case over the phone or chat. After diagnosis report is generated, pricing is quoted & troubleshooting is done by professional technicians to fix the problem.
- What education and/or training do you have that relates to your work?
We have certified experts with extensive 10-15 years of experience working on laptops, computers, printers & network related issues. Most of them have gone through trainings related to software & hardware & remaining perform customer service jobs.