FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the volume of items, distance of the move, and any additional services like packing or special handling. We provide detailed quotes with no hidden fees. Be sure to ask about seasonal discounts or promotions, as we often offer reduced rates during off-peak times.
- What is your typical process for working with a new customer?
Our process starts with a consultation to discuss the details of your move, including inventory and any special requirements. We then provide a detailed quote and plan the moving day schedule. On the moving day, our team executes the move professionally and efficiently, ensuring everything is to your satisfaction.
- What education and/or training do you have that relates to your work?
Our team members undergo comprehensive training that covers packing techniques, furniture handling, and safety protocols. Additionally, we stay updated with industry standards and logistics management practices to ensure we provide the best service possible.