FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Mullin Plumbing, we believe in transparency and providing our customers with the best service possible. When our technician or plumber arrives at your home or business, they will first assess the issue and discuss their findings with you in detail. We will walk you through your available options and present clear, upfront pricing so you can make an informed decision. We also offer flexible financing options to help you get the services you need without breaking the bank. Additionally, we run special promotions and discounts throughout the year to provide even more value to our customers. Our goal is to ensure you receive high-quality plumbing solutions at a fair and competitive price, with no hidden fees or surprises.
- What is your typical process for working with a new customer?
Our process for working with new customers is simple, transparent, and designed to provide the best possible service. Initial Contact: When you reach out to us, whether by phone or online, our friendly team will listen to your concerns, answer any questions, and schedule a convenient appointment. On-Site Assessment: One of our expert plumbers will arrive at your home on time, assess the issue, and explain their findings in a clear and straightforward manner. Discussing Your Options: We believe in giving our customers choices. After diagnosing the problem, we’ll walk you through your options, helping you understand the best solutions for your home and budget. Upfront Pricing & Financing: Before we begin any work, we provide upfront pricing with no hidden fees. We also offer flexible financing options and special promotions to make our services even more affordable. Quality Workmanship: Once you approve the work, our skilled technicians will complete the job efficiently and with the highest level of craftsmanship, ensuring the job is done right the first time. Final Walkthrough & Satisfaction Guarantee: After the work is completed, we’ll go over everything with you, making sure you’re 100% satisfied before we leave. Our goal is to build long-term relationships with Tulsa homeowners by providing reliable, top-quality plumbing services. Whether it’s a minor repair or a major installation, Mullin Plumbing is here to help keep your home running smoothly. Give us a call today—we’d love to serve you!
- What education and/or training do you have that relates to your work?
At Mullin Plumbing, we take pride in the expertise and professionalism of our team. All of our technicians and plumbers are highly trained, fully licensed, and have passed comprehensive background checks to ensure the highest level of service and trustworthiness for our customers. Our team undergoes extensive hands-on training and stays up to date with the latest plumbing technologies, tools, and industry best practices. In addition to state-required licensing and certifications, we provide ongoing education and advanced training to ensure our technicians can handle everything from routine maintenance to complex plumbing repairs and installations. When you call Mullin Plumbing, you can feel confident knowing that a qualified, knowledgeable, and professional plumber will be at your service—committed to delivering top-quality workmanship and customer satisfaction.