FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We price each job individually based on property size and scope of work. Our estimates are free and good for 30 days. We don't charge hidden fees—everything is outlined up front. We offer seasonal packages for snow removal at a flat rate. We accept online payments, checks, and Zelle.
- What is your typical process for working with a new customer?
We start with a quick phone or email conversation to learn what you need. We schedule a site visit (or request photos) to assess the property. We send a detailed estimate. If you approve, we schedule the work and send payment info. We complete the job and follow up to make sure you're happy.
- What education and/or training do you have that relates to your work?
We have over 20 years of hands-on experience in landscaping and snow removal. We've trained on industry-standard equipment and techniques. We stay current with best practices for turf health, pruning, and safe snow clearing. Our team is reliable, respectful, and committed to quality work.