FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer flat rate pricing for each job to ensure maximum value to our customers. Our prices always remain the same no matter when we take your service call. (No extra fees for Weekends or evenings.) We also offer a discount exclusive to Thumbtack on the labor for drain cleaning for the following categories: - Seniors - Military - Frontline Nurses / First Responders
- What is your typical process for working with a new customer?
Upon reviewing the request, we'll reach out via message to see if the customer would like to proceed further. From there, we can attempt to give a quote over the phone, or we can plan a time to come out to the customer's house for a free estimate. If a customer feels comfortable with us as their chosen contractor, they can expect top quality service from the beginning of the project to the end.
- What education and/or training do you have that relates to your work?
We have nearly a decade of combined experience in drain cleaning and light plumbing work.