FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer multiple systems for virtually any type of budget. We care a lot about getting the right system for the right home, and in fact, one of our softeners has a lifetime guarantee for those who want it. We also offer 12-months same as cash financing when requested, and our quotes are always free... and we always let you think about it before you make your decision!
- What is your typical process for working with a new customer?
In general, we start with an initial "get to know you" and your water treatment needs phone conversation, followed by a free onsite quote at your earliest convenience. We can almost always schedule an install within 7 days.
- What education and/or training do you have that relates to your work?
We have 23 years of service, install, management and sales experience. We also have certifications through the WQA.