FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $45 fee for estimates. If hired, we will waive the fee. We offer upfront, fair, honest and reasonable pricing. Quick to respond. We aren't the cheapest, but we aren't the most expensive.
- What is your typical process for working with a new customer?
Speaking with the customer / client in regard to their plumbing issue, discussing approximate costs and repair options, getting the proper information, name, address, phone number, and email address. Making them feel comfortable with what we offer, years in business and our service. Scheduling the appointment.
- What education and/or training do you have that relates to your work?
Our plumbers attend several certification and training classes throughout the year. Combined, our service technicians have 50 years plumbing experience.