FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
This type of work is very hard to set prices. Each job is different I am very good at estimating and very rarely have cost over runs
- What is your typical process for working with a new customer?
We first discuss customers needs over the phone and see if the job falls into our area of expertise. I then set up a time to meet with customer to look at the job. Sometimes I can give a accurate estimate right then. Other times I need to prepare a more detailed estimate which takes a day or two. I then follow up with them to set time for project to be completed. After the job is done we inspect with the client to ensure the work is perfect. We shake hands and say good bye.
- What education and/or training do you have that relates to your work?
As a member of The Grounds Guys franchise we are required to attend numerous training sessions to keep up-to-date with the newest technologies and techniques.