FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- Complete system replacements receive a FREE in-person estimate. - Service calls include a one-time $89 fee. - We offer 0% financing options. - 1- Year Safety & Savings Plans Cooling = $119 Heating = $119 Both = $213
- What is your typical process for working with a new customer?
We keep our appointment times! Upstate Air respects you, your home, and your time! Our company is customer service focused and we want our customers to be completely satisfied with their experience with Upstate Air! You can expect upfront pricing with no hidden additional fees. We offer our customers a 100% satisfaction guarantee!
- What education and/or training do you have that relates to your work?
Our HVAC team has over 20 years experience in the field! Up to date training for our employees keeps our team trained on the latest advancements in the field!