R. L. Helms Lock and Door

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Responds in about 4 hours

Introduction

Hi, my name is Rob Helms. I specialize in residential and commercial mobile locksmith services. I come to you and solve your locking hardware and door operation issues. Electronic and Pushbutton locking solutions. Medical supplies lockup. Panic and closing hardware. Master keying and key control concepts. We focus on quality and security. Rekeying, Security upgrades, lock repair and installation. Always at fair prices.

Overview

Hired 61 times

Serves Pawling, NY

Background checked

1 employee

10 years in business

Business hours

SunClosedMon7:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Stripe, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

28 photos

Push button slider lock
Lock Installation and Repair
100 year old Door repair
Door Repair

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

43 reviews

5

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Read reviews that mention:

Nancy D.

Nov 18, 2024

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Hired on Thumbtack

Rob followed through and kept the job within budget despite some unexpected challenges. Very efficient and highly skilled. Knows his trade. Highly recommend

Details: Install or replace current lock system • Deadbolt

Lock Installation and Repair

Jazmin T.

Oct 21, 2024

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Hired on Thumbtack

I had an amazing experience! They fixed my door quickly and were incredibly professional with great pricing. Definitely recommend!

Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Mixed material (e.g. wood with windows) • Problems opening the door • Problems shutting the door • Hinge repair

Door Repair

Peter K.

Oct 1, 2024

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Hired on Thumbtack

If you need any door related work, Rob is the man. He’s friendly, punctual and the quality results speak for themselves. Prices are excellent given the level of service. He actually went above and beyond the agreed upon contract and helped with a few smaller tasks. Enthusiastically recommended.

Details: Exterior door, like a front or patio door • 1 door • Standard • Mixed materials, like wood with windows • Yes, the new door replaces an existing door • Yes, I already purchased the door • Home

Door Installation

Eileen M.

Sep 14, 2023

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Hired on Thumbtack

I called Rob the night before to rekey my locks. He was punctual professional and very pleasant to speak with. He also didn’t rip me off at all and made efforts not to. My home is safer now and if I ever need a locksmith again, I know I can count on Rob. Thank again EMc

Details: Install or replace current lock system • Deadbolt • Doorknob • Keyless remote

Lock Installation and Repair

Corey G.

Sep 2, 2023

·

Hired on Thumbtack

Hands down Rob was a gentleman and instead of paying for a replacement lock he repaired our lock and saved us money during these economic moments .

Details: Repair broken lock • Deadbolt

Lock Installation and Repair

Credentials

Background Check

Robin Helms

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I try to offer fair pricing for top level services. One thing I try not to do is to throw out a low price with no intention to support that estimate.
What is your typical process for working with a new customer?
Once I know what the customer wants or needs, I bring the solution to them. Having the right equipment on hand to solve the problem.
What education and/or training do you have that relates to your work?
I am constantly learning, taking classes, and studying solution. This knowledge I add to my 40 years of construction experience.