R. L. Helms Lock and Door

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Introduction

Hi, my name is Rob Helms. I specialize in residential and commercial mobile locksmith services. I come to you and solve your locking hardware and door operation issues. Electronic and Pushbutton locking solutions. Medical supplies lockup. Panic and closing hardware. Master keying and key control concepts. We focus on quality and security. Rekeying, Security upgrades, lock repair and installation. Always at fair prices.

Overview

Hired 63 times

Serves Pawling, NY

Background checked

1 employee

11 years in business

Business hours

SunClosedMon7:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Stripe, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Specialties

Door opening type

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

44 reviews

5

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Read reviews that mention:

Stacey D.

7 days ago

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Hired on Thumbtack

R.L. Helms Lock and Door was outstanding! Arrived on time ready to work. Completing my door, door moulding and trim install. He took his time making sure the door was level and measured correctly. If I could give him 10 stars I would.

Details: Interior door, like a bedroom or closet door • 1 door • Standard • Wood • Yes, the new door replaces an existing door • No, I’ll purchase the door myself • Home

Door Installation

Jazmin T.

Oct 21, 2024

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Hired on Thumbtack

Details: Exterior door (e.g. front door, patio door) • Basic door (swings open and shut) • Mixed material (e.g. wood with windows) • Problems opening the door • Problems shutting the door • Hinge repair

Door Repair

Peter K.

Oct 1, 2024

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Hired on Thumbtack

Details: Exterior door, like a front or patio door • 1 door • Standard • Mixed materials, like wood with windows • Yes, the new door replaces an existing door • Yes, I already purchased the door • Home

Door Installation

Nancy D.

Nov 18, 2024

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Hired on Thumbtack

Details: Install or replace current lock system • Deadbolt

Lock Installation and Repair

Linda M.

Oct 9, 2021

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Hired on Thumbtack

Arrived when he said he would, installed new locksets on front and back doors, was lovely to work with and charged reasonable prices. We are having him back to install a front storm door.

Details: Install or replace current lock system • Doorknob • Deadbolt • Keyless remote • Electronic combination pad

Lock Installation and Repair

Credentials

Background Check

Robin Helms

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I try to offer fair pricing for top level services. One thing I try not to do is to throw out a low price with no intention to support that estimate.
What is your typical process for working with a new customer?
Once I know what the customer wants or needs, I bring the solution to them. Having the right equipment on hand to solve the problem.
What education and/or training do you have that relates to your work?
I am constantly learning, taking classes, and studying solution. This knowledge I add to my 40 years of construction experience.