FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My mission when building my company wasn't to be focused on pricing as that is a by-product of a job well done. I mention this because even though our rate for small projects is typically charged by an hourly rate, (large projects are charged a flat rate), if there is a moment where we believe the time we spent exceeded the average time it would normally take, we would sooner charge for the average time as compared to the time we spent working on it. We have and will always value customer service over pricing.
- What is your typical process for working with a new customer?
My objective always begins with the customer first and foremost. I want to learn about your vision and what your goal is for our project. From there, I will continue to ask questions so I can better understand the task. From start to finish, I will communicate everything, every step of the way. I am a large advocate for proper communication.
- What education and/or training do you have that relates to your work?
I went to Fordham University and majored in Economics. I come from a family who was in real estate construction and development here in New York. I worked and trained there for many years prior to launching my own company. The same techniques and training that was acquired there, has served as the foundation for the work we do today. But, that training never truly ends. As our company grows, all of the individuals that become a part of team all work closely together so we are constantly improving our skillset.