The Plumber Heating & Cooling

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Introduction

At The Plumber, Heating & Cooling in Buffalo, our plumbers stand by our estimates and always guarantee our work. When you call with a question or to make an appointment, your call will be answered by a trained customer service representative who will handle your request quickly and schedule service at your convenience. Professionally trained technicians who specialize in their area of expertise Guaranteed 100% customer satisfaction Immediate 24/7 plumbing service Licensed and fully insured Pricing approved by customers before work begins No charges for weekend service calls No job is too big or too small, we’ve got you covered. In addition to the services from our Buffalo plumbers, which include emergency services and HVAC repair, you can check out our shop for a wide range of plumbing supplies and equipment. When it comes to plumbing we are your one stop shop.

Overview

Hired 178 times

Background checked

18 employees

18 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Specialties

Type of heating system

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Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Good 4.1

21 reviews

5

71%

4

5%

3

0%

2

14%

1

10%

Read reviews that mention:

Victoria Z.

Jan 9, 2024

·

Hired on Thumbtack

We love Caleb , he's very professional and just a great personality who knows what he's talking about and does great work.

Details: A few pipes • Other plumbing installation or replacement • House

The Plumber Heating & Cooling's reply

Victoria, Thank you for such a high rating. We're so pleased you experienced the professionalism we strive to give each and every customer. Addressing your concerns is what we do. We hope to work with you in the future.

Plumbing Pipe Installation or Replacement

Trayvond S.

Aug 15, 2024

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Hired on Thumbtack

Great same day service! The serviceman was able to answer all of my questions and resolve the issue I had.

Details: A few pipes • Other plumbing installation or replacement • House

The Plumber Heating & Cooling's reply

Trayvond, We truly appreciate your kind words and are so glad you had a positive experience. It's always our goal to ensure the issues are resolved and to answer any questions you may have. We'd be honored to serve you should any issues arise in the future.

Plumbing Pipe Installation or Replacement

Erica A.

Nov 28, 2023

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Hired on Thumbtack

Very communicative about appointment and time. The plumber (Don) explained everything in detail, quoted us a price and it ended up being lower than the original quote. Appreciated the honesty.

Details: No, repair is not urgent • No, the building is not currently flooded • Drain issues • Sink • Shower or bathtub • Part of a larger issue with the plumbing system • House

The Plumber Heating & Cooling's reply

Erica, Thank you for the 5-Star review. Honest pricing and communication is a core part of who we are and we're so pleased you had a great experience. We look forward to working with you in the future.

Plumbing Pipe Repair

Linda B.

Jul 3, 2024

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Hired on Thumbtack

He came and gave an estimate. We decided on someone else, but he was very professional and quick with estimate

Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Shower or bathtub • Condo or apartment

The Plumber Heating & Cooling's reply

Linda, Thank you so much for the 5-Star review. While you may have decided on someone else, we're proud that you experienced such a quick estimate and professionalism. We hope you'll keep us in mind should any issues come up in the future.

Plumbing Pipe Repair

Sharr R.

Jun 24, 2024

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Hired on Thumbtack

I received a call a the next day to setup an appointment. Came out and figured out my issue. I had a great experience.

Details: Repair • Only warm air is blowing from the vents • Basement • Outside • House

The Plumber Heating & Cooling's reply

Sharr, Making sure you have a great experience is what we expect and we're happy to see you received that. We look forward to serving you in the future.

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

Joel Tucciarone

FAQs

What is your typical process for working with a new customer?
It is really simple , when you contact our company we ask a few simple everyday questions of name , address , phone numbers, emails , etc. This allows us to make you an active customer in our system and then allows us to schedule your request.
What education and/or training do you have that relates to your work?
Over 25 years experience in the plumbing and hvac trade . Master plumber licensed
How did you get started doing this type of work?
Attended McKinley high school and enrolled in the vocational trade program

The Plumber Heating & Cooling

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