FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects our quality, workmanship, tools, and experience. Our clients pay a premium for our knowledge and expertise.
- What is your typical process for working with a new customer?
Once we connect with a client on the Thumbtack platform, the client shares pictures of the areas needing cleaning and we provide an estimate with some details about how the project will be completed. Then, we exchange contact information and schedule a date and time to get started. Our company shows up, completes the work, and collects payment, all while taking before and after pictures. Finally, we perform a post-clean check up to make sure there are no issues.
- What education and/or training do you have that relates to your work?
I'm constantly learning about the business by speaking with experts, reading articles, researching groundbreaking techniques & technology, watching videos, and studying the chemistry behind the work.