FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I am upfront about pricing. The number we agree upon on the contract is the amount your will pay. Extenuating circumstances may require change orders if jobs end up getting out of scope of the contract. Pricing will be discussed upfront and there will be no surprises.
- What is your typical process for working with a new customer?
Generally, we like to come and see the space if its a big job. We ask for photos for smaller jobs. After the scope of work is determined, we fix up a quote, and the client decides what they’d like to do. Then we do the work!
- What education and/or training do you have that relates to your work?
Apprenticeships are the lifeblood of contracting work. Every team consists of a team leader and experienced laborer. They will occasionally be accompanied by a trainee who will primarily keep the site clean, run errands, and do small jobs appropriate to his/her skill level.