FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My general rule of thumb is to provide discounts for returning clients and for extra work added to an existing project. For example, combining photography services with videography includes a discount, and multiple sessions with the same client (or connections with a client) will also result in a discount. Also, please do not hesitate to request a discount, if cost is your only barrier to hiring me. I would love to understand your needs, and will reevaluate cost, whenever a potential client asks. I appreciate all consideration, and will do my best to provide the best services with the best relative pricing.
- What is your typical process for working with a new customer?
The most important thing to me about working with a new client is understanding exactly what is expected, and the environment in which the media will be produced. From that basis, I can provide for the needs of my client, and produce work that rises to the highest of standards, artistically, professional, and technically. For larger projects, such as extensive videography work, or wedding photography, I ensure that all of the major details are captured in a written contract. That way, both parties can have the exact same understanding, and we can mutually avoid misunderstanding. My goal, when working with new clients, is crafting a mutual understanding of the end product, the timeframe, and the level of quality the client can expect.
- What education and/or training do you have that relates to your work?
I studied acting at a young age, and managed audio/visual production as a teen and during college. My storytelling was honed when I managed political campaigns; and my customer service was refined through various businesses. I completed an MBA program, which included marketing and communications coursework, as well as training in ethics and service.