FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At All Hours Plumbing and Air Service, we keep our rates competitive, ranging from $75 to $120 per hour, with no hidden fees. We also provide a $75 consultation that is fully credited to your bill if you decide to move forward with our service. To welcome new clients, we offer a special $25 off your first service, allowing you to save on essential repairs or installations while experiencing our trusted service firsthand.
- What is your typical process for working with a new customer?
Our process starts with a $75 consultation, where we assess the issue and discuss options with you. If you hire us, that fee goes toward the service cost. We communicate openly about the work involved, provide an upfront quote, and complete the job efficiently, leaving your space clean and safe.
- What types of customers have you worked with?
A great customer for us is someone who values clear communication, appreciates transparency in pricing, and understands the importance of quality work. They’re respectful, patient, and ask thoughtful questions, trusting us to handle the job while keeping their home or business running smoothly. They’re the kind of client we love serving.