Professor Gatsby's Heating and Cooling

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Introduction

Professor Gatsby's Heating and Cooling strives to provide our customers with the highest quality service & equipment available. Our highly trained technicians love what they do. We believe that you need to love what you do to deliver the best value to the customer! We do that by investing in our technicians and making Customer Service our #1 priority! We offer a 100% satisfaction guarantee or your money back, 0% financing options & free estimates on system replacement!

Overview

Background checked

20 employees

10 years in business

Business hours

Sun6:00 am - 11:00 pmMon6:00 am - 11:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Reviews

Exceptional 5.0

42 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Past Customer

Feb 18, 2021

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From Google

To tell you that these guys were outstanding would be an understatement. Their knowledge and professionalism id beyond belief. They made sure that they took care of my 86 yr old Mother by installing a heater, an air conditioner and a hot water heater. Matt was on top of the entire situation and made sure that the proper amount of guys were here to get the job done in a day. I want to thank Kevin, Kyle(maybe lol), Brian, Ryan and Kevin for everything that they did to make this job go so smoothly. I said it before and I'll say it again that by the end of the day you feel like these guys are family. They lay drop cloths everywhere and when they are done you would never know they were there. Professor Gatsbys prices are by far the best around. My Mom got an estimate from another very popular heating and air conditioning co and they were roughly 3,000 more expensive and the hot water heater wasn't even included in that price. Please do yourselves a favor, should you ever need services like this I would definitely call Professor Gadget's first. They are the cheapest around and have the most experienced crew you will ever want to meet. Guys my Mom wanted me to tell you that she thanks you from the bottom of her heart.

Professor Gatsby's Heating and Cooling's reply

Thanks so much, Karen! We loved that you shared Bella in our Gatsby shirt and we posted your pic on our facebook page!

Past Customer

Feb 25, 2021

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From Google

The townhouse that we had purchased two years ago had a seriously aging HVAC system that we knew would have to be replaced at some point. After putting in $900 worth of coolant over the last two summers and our heater malfunctioning several weeks ago, the replacement could not wait. A friend who had herself used Professor Gatsby highly recommended the company to me. They first came out to fix the heater problem (thank you Fiore!) which got us through while we processed getting an entire new system. And the money that we paid towards the repair, including the part was credited to the cost of the new system. Today, February 25 was the install day and honestly we are THRILLED. If I could give 10 stars I would but since 5 is the highest, then so be it. I want to thank the extremely pleasant and helpful customer service team; Charles, the Lead Estimator for guiding our purchase including the rebates we were entitled to; Tom, who did the countless measurements necessary towards the energy star rebates; and the install team-Kyle, Tom, Brian, Kevin and Kevin (hope I remembered everyone!). The job started promptly at 7:30 am and drop clothes were put everywhere, I was kept informed of what to expect throughout the day, the guys worked beautifully together and at the end of the day, we had a beautiful, quiet, highly efficient new HVAC system as well as new hot water heater. We could not be more pleased. Our former heater sounded like a jet engine when it would start up, now the new furance whispers that it is on! Yes, totally delighted!!

Professor Gatsby's Heating and Cooling's reply

Wow! Reading your review is the best part of my day! We are so very happy you chose us as your heating & cooling company and proud of our team for exceeding your expectations! Thanks again!

Past Customer

Mar 15, 2021

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From Google

Before we contacted Professor Gatsbys, we read the reviews on their website & after our experience with this company, the reviews were right on point. We started this process with Charles, the estimator. He called first & arrived on the exact time he had given us. Charles spent a few hours with us, explaining thoroughly everything we needed to know to help us make a decision. He worked with us to find the best choicefor a solution of a high efficiency furnace & air conditioner unit that would benefit us & also fit into our budget. Kyle, Kevin & their crew arrived on time. They made sure that our floors were covered to protect them & were very careful removing the old furnace & bringing in the new one. The men worked together on both units, & were very organized with this procedure. They arrived at 7:30 am & worked all day until the entire job was completed. Kyle explained to us everything that they did & the changes that were made to make this installation work the best for us. He & Kevin went above & beyond to help us. Thank you to Matt, Kelsey & everyone who helped throughout this entire process. We have been telling our family & friends about our positive experience with Professor Gatsbys. If we could rate this company with 10 stars, we would. We are very happy with our choice. Thank you all very much.

Professor Gatsby's Heating and Cooling's reply

Thank you so much for the amazing review! We are so proud that our team continues to deliver the 5 star ratings that our customers rated us! Thank you for trusting your us with your home!

Past Customer

Mar 28, 2021

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From Google

Amazing people first class company

Professor Gatsby's Heating and Cooling's reply

Thank you for the 5 star review! It means a lot to us!

Past Customer

Apr 1, 2021

·

From Google

Professor Gatsby's Heating and Cooling's reply

Credentials

Background Check

Joseph Milchling 3rd

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We believe in 100 upfront, 100% transparent pricing. For a service call, we charge a flat rate diagnostic charge which covers the cost for us to get our fully stocked truck and experienced technician to you and to have your issue diagnosed. From there, we will go over the issue with you and offer a solution, before we start the work.
What is your typical process for working with a new customer?
normally a brief phone call to get the basic contact info and issue the customer has or what area they were looking for help. We get them on schedule and email an appointment confirmation.
What education and/or training do you have that relates to your work?
Our experienced technicians are the best at what they do. We provide ongoing training and development to stay at the forefront of the industry.