FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Lojas Home Improvement, we believe in transparent and fair pricing. Our estimates are detailed and include all labor, materials, and debris removal—so there are no hidden fees. We offer competitive rates and flexible payment options to fit your budget. Plus, we provide seasonal discounts, referral incentives, and financing options to make your roofing project more affordable. Contact us today for a free, no-obligation estimate!
- What is your typical process for working with a new customer?
At Lojas Home Improvement, our goal is to make the roofing process seamless and stress-free. Here’s what you can expect when working with us: 1️⃣ Free Consultation & Inspection – We start with a no-obligation roof inspection to assess your needs. 2️⃣ Detailed Estimate – We provide a transparent quote with a breakdown of costs, materials, and timelines. 3️⃣ Material Selection – We help you choose the best GAF or Owens corning roofing products to match your style and budget. 4️⃣ Scheduling & Preparation – Once approved, we schedule the project and ensure proper site protection. 5️⃣ Professional Installation – Our expert team completes the work with precision and efficiency. 6️⃣ Final Inspection & Clean-Up – We conduct a final walkthrough and leave your property spotless. 7️⃣ Warranty & Support – You receive industry-leading warranties and ongoing customer support. From start to finish, we prioritize quality, communication, and customer satisfaction!
- What education and/or training do you have that relates to your work?
At Lojas Home Improvement, we are highly trained and certified to provide top-quality roofing services. Our team has:** ✅ GAF Certification – We are a GAF Certified Contractor, meaning we meet the highest industry standards for roofing installation and warranties. ✅ Owens Corning Preferred Contractor – Recognized for excellence in roofing and customer service. ✅ Manufacturer Training – Our team undergoes specialized training on Owens Corning and GAF products to ensure proper installation. ✅ Licensing & Insurance – We are fully licensed and insured to operate in New Jersey. ✅ Years of Hands-On Experience – With 20 years in the roofing industry, we have completed numerous residential and commercial projects. ✅ Safety & Compliance Training – We follow strict safety guidelines and building codes to protect our customers and crew. Our expertise ensures that your roofing project is done right the first time, with quality craftsmanship and industry-leading warranties!