Santana IRRIGATION RM

$70/service call

(waived if hired)

Zip code

Sprinkler system maintenance

Sprinkler system repairs needed

Property type

Responds in about 3 hours

Introduction

Hello, we are the company Santana irrigation RM, we are honest and hard working people, we like to satisfy the customer,doing an increidible job,to improve customer service at Santana irrigation RM, it is essential to focus on clear and effective communication, empathy toward customer needs, quick and efficient problem resolution, and proactive follow up to ensure customer satisfaction.Training staff in customer service skills and providing them with the tools necessary to provide excellent service is also essential. Additionally,regulary collecting customer feedback and using it to make continuous service improvements can make a big difference , we do all types of work, open and closed. We are in high season and for that reason we can arrive a little late for our appointments, also due to traffic in various work areas, we explain this to avoid any unpleasantness with our clients.

Overview

Hired 246 times

10 similar jobs done near you

Background checked

3 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2023

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Great 4.8

142 reviews

5

92%

4

3%

3

1%

2

1%

1

3%

Read reviews that mention:

Linda S.

Oct 20, 2024

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Hired on Thumbtack

Jeff is extremely professional and thorough. He took the time to answer all of our questions. He also serviced my son's system the same day and did a great job!! We were definitely impressed and will be using Santana Irrigation in the future!!

Details: Residential • No repairs, only maintenance • Winterization - system needs to be blown out and shut off

Sprinkler and Irrigation System Repair and Maintenance

Emad T.

Oct 18, 2024

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Hired on Thumbtack

Shut off the sprinkler systems. They were very quick to respond and do the work. Very friendly as well!! Will use again.

Details: Residential • No repairs, only maintenance • Winterization - system needs to be blown out and shut off

Sprinkler and Irrigation System Repair and Maintenance

Jacqueline N.

Jul 10, 2024

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Hired on Thumbtack

Jeff has been amazing to work with! Super friendly, quick to the point, and efficient. He helped us a ton when we were lost on what to do with a sprinkler system that we inherited with a new home. Without his help, we likely still would not have a working sprinkler system. He was clear with his communication and informed us if there were any delays in his arrival (which is completely understandable with traffic and additional jobs that may have taken longer than expected). My husband and I are both extremely pleased with the service we received and are excited to see our sprinklers up and running like they should be.

Details: Residential • Spring activation - system needs to be reactivated

Santana IRRIGATION RM's reply

Thank you very much, we are glad that you are satisfied with our work and attention, we appreciate your good review

Sprinkler and Irrigation System Repair and Maintenance

Yufeng X.

Jun 28, 2024

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Hired on Thumbtack

I feel they are very professional. Originally I mainly wanted them to fix a broken pipe, but I think they are right it will take a long time (money) and may still not able to fix it due to it is deep and close to a tree, so really not worth it. I ended up fixing more sprinkler heads than originally planned, those are not cheap but I know they charged me market rate, so no complains. Overall I’m happy with my experience. I read some of the reviews about not on time, I think that is nonsense, people needs to understand in such work, there is no way really to be on time as lot of things are unpredictable.

Details: Residential • Sprinkler head is broken • Water runs continuously

Santana IRRIGATION RM's reply

Thank you very much for your good review and very much appreciate that you take the time to leave somenthing positive, we always want our clients to be sastified and for our work to be very professional,we look for the best for our clients, if there are people who still do not undesrstand what We are trying to arrive on time but sometimes things get out of hand

Sprinkler and Irrigation System Repair and Maintenance

Renee K.

Jun 28, 2024

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Hired on Thumbtack

Regular sprinkler guy stopped responding and plants were very thirsty. Santana came same day and very quickly and got existing system up and running!

Details: Residential • No repairs, only maintenance • Spring activation - system needs to be reactivated

Santana IRRIGATION RM's reply

We are a company that always pays attention and we do our work with love and dedication, thank you for your good review

Sprinkler and Irrigation System Repair and Maintenance

Credentials

Background Check

Jeff Rodriguez Rodriguez